Cash sitting in collections longer than it should
$186,000 to $269,000per year
You told us it takes 120 days or more to get paid, nothing happens past 45 days until the adjuster or customer reaches out, and you have no idea what is sitting past 60 days. With no set trigger and no running total, nobody owns the moment an invoice goes from late to stuck.
Getting paid is now the number one problem restoration owners name, ahead of hiring. On insurance-funded work, the biggest groups wait between 31 and 60 days to collect in full, and roughly one in five wait longer than 60.
- Time to payment:
- 120+ days
- Follow-up at 45 days:
- Nothing until the adjuster or customer reaches out first
- Receivables past 60 days:
- No idea
